Privacy Policy

Last updated: 30 September 2026

1. Who We Are

This Privacy Policy explains how ZENTRAFORM LTD ("Company", "we", "us", "our") collects, uses, discloses and protects personal data when you visit this website or use our software, mobile applications and related services (together, the "Services").

ZENTRAFORM LTD is the data controller responsible for your personal data:

We process personal data in accordance with the EU General Data Protection Regulation (EU) 2016/679 ("GDPR") and the applicable data protection laws of the Republic of Cyprus.

2. Personal Data We Collect

2.1 Data you provide to us

• Contact data — name, email address and the content of your messages when you contact us or request support.
• Account data — information you provide when creating an account in one of our applications, where applicable.
• Feedback — reviews, suggestions and survey responses you choose to send us.

2.2 Data collected automatically

• Device and technical data — device model, operating system version, language settings, app version, IP address and similar technical identifiers.
• Usage data — information about how you interact with the Services, such as features used, session duration and interaction events.
• Diagnostic data — crash reports and performance logs that help us detect and fix errors.

2.3 Data from third parties

When you download our applications from a platform such as Google Play, the platform may share limited information with us, such as aggregated statistics or purchase confirmations. We do not receive your full payment card details — payments are processed by the respective platform.

We do not intentionally collect special categories of personal data (such as health, biometric or political data).

3. How and Why We Use Personal Data

We use personal data only where we have a lawful basis under the GDPR:

• To provide and operate the Services — performance of a contract (Art. 6(1)(b) GDPR).
• To respond to enquiries and provide support — performance of a contract or our legitimate interests (Art. 6(1)(b), (f) GDPR).
• To maintain security, prevent fraud and fix errors — our legitimate interests (Art. 6(1)(f) GDPR).
• To analyse and improve the Services — our legitimate interests or your consent where required (Art. 6(1)(f), (a) GDPR).
• To comply with legal obligations — such as accounting, tax and regulatory requirements (Art. 6(1)(c) GDPR).

Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

4. Cookies and Similar Technologies

This website uses only technically necessary cookies or local storage required for its proper functioning. We do not use advertising cookies on this website. Our applications may use SDKs for analytics and crash reporting; where required by law, we request your consent before such tools are activated. You can manage cookies through your browser settings and permissions through your device settings.

5. Sharing of Personal Data

We do not sell your personal data. We may share personal data only with:

• Service providers — hosting, cloud infrastructure, email, analytics and crash-reporting providers acting on our behalf under data processing agreements;
• Distribution platforms — such as Google Play, to the extent necessary to distribute our applications and process purchases;
• Professional advisers — lawyers, accountants and auditors, under confidentiality obligations;
• Authorities — where required by law, court order or to protect our legal rights;
• Successors — in the event of a merger, acquisition or sale of assets, subject to this Privacy Policy.

6. International Transfers

Some of our service providers may be located outside the European Economic Area (EEA). In such cases we ensure an adequate level of protection, for example by relying on an adequacy decision of the European Commission or by using Standard Contractual Clauses approved by the European Commission.

7. Data Retention

We keep personal data only for as long as necessary for the purposes described in this Policy — for example, for the duration of your use of the Services and a reasonable period afterwards — or as long as required by law. Correspondence is generally kept for up to 3 years after its conclusion; accounting records are kept for the period required by Cypriot law. When data is no longer needed, it is securely deleted or anonymised.

8. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure, including encryption in transit, access controls and regular security reviews. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Subject to applicable law, you have the right to:

• access the personal data we hold about you;
• request correction of inaccurate or incomplete data;
• request deletion of your data ("right to be forgotten");
• restrict or object to the processing of your data;
• receive your data in a structured, machine-readable format (data portability);
• withdraw consent at any time where processing is based on consent;
• lodge a complaint with a supervisory authority.

To exercise your rights, contact us at info@bestdevworld.com. We will respond within one month of receiving your request. We may need to verify your identity before fulfilling it.

The supervisory authority in Cyprus is the Office of the Commissioner for Personal Data Protection (www.dataprotection.gov.cy).

10. Account and Data Deletion

If you have an account in one of our applications, you may request deletion of your account and associated personal data at any time, either through the in-app settings (where available) or by emailing info@bestdevworld.com with the subject "Data deletion request". We will delete your data within 30 days, except for data we are legally required to retain.

11. Children's Privacy

Our Services are not directed at children under the age of 16, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised "Last updated" date. Where changes are significant, we will provide additional notice where appropriate.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: